The PROBLEMS WITH YOUR CURRENT TOUCHPOINT
CLEANING VALIDATION PROCESS
Current high touched surface cleaning validation processes are outsourced, specialized with infrequent data and just not acceptable by today’s standards. Facilities have been left with no choice but to implement internal processes that rely on outdated and costly methods which inherently creates a high level of risk.
Your Checklists do not validate cleaning
Your cleaning checklist creates accountability and helps your team complete their routine. But it cannot validate how thoroughly cleaning was completed, especially for frequently touched surfaces in high traffic areas. Checklists have no images, no surface validation, or overall measure of effectiveness.
MANUAL Validation is costing you unnecessary time and money
Your manual validation process helps verify your team is completing your specified routine. But it cannot validate how thoroughly frequently touched surfaces are cleaned. Nor does it capture the effectiveness of your touchpoint cleaning each week, so you can see how your results improve over time. The transfer of this data to a spreadsheet leads to manual errors and hundreds of admin hours each year (which cost thousands of dollars).
you’re spending too much on OUTSOURCED Services & Specialized Equipment
Outsourced validation offers insights on your touchpoint cleaning process via specialized services, usually performed infrequently. Alternatively, facilities have purchased expensive equipment that is costly to maintain creating gaps in consistency. These are costly methods which requires specialized equipment and high costs to generate data. Due to the low frequency and high cost, your touchpoint cleaning validation does not provide insights that improves your operations or safety at your facility.
CLEANING VALIDATION TECHNOLOGY
THAT’S CHANGING THE GAME
TouchPoint is self managed, scalable mobile technology with more data at less cost.
Our technology is currently the only data-backed touchpoint cleaning validation system you can use without external consultants or specialized equipment. And, we’re helping improve your outdated industry process and overall industry standards at the same time.
Real cleaning validation with outcome based results that eliminates your administrative burden.
Efficient Validation
Augment your checklists with validated touchpoint cleaning outcomes through image based results. Use our automated process to gain efficiency by eliminating manual spreadsheets within your current operations. Measure your results live.
Unlock cleaning validation data you’ve never had before for optimized performance and risk management.
Real Time Data & Analytics
All of your facility insights and analytics available with real time dashboards. Identify and isolate risks through data driven mitigation strategies. Augment your cleaning staff behaviour and training with new data that creates awareness to clean for safety, not perception.
Your areas and your touchpoints all customized in one place digitally.
TOUCHPOINT CATEGORIES
Our customers across Canada unlock game changing insights and performance visibility they’ve never had before. In the first 8 weeks of using our technology, customers have changed the way they manage cleaning of high touched surfaces, which we call touchpoints.
Category A
Unsanitary Touchpoints
(Weeks 1-4)
Touchpoints such as faucets and toilet handles are usually the first to be cleaned more effectively by new customers. We assume this is because cleaning teams know these touchpoints will be validated and are especially conscious of the spread of diseases from these touchpoints. It is worth noting these touchpoints are also the most likely for visitors to use before and after they’ve washed their hands.
Category B
High Traffic Access Touchpoints
(Weeks 1-4)
The largest number of data points we see collected are from access touch points such as door handles, fridge/microwave handles, doorknobs, keypads, etc. These touchpoints are used to access key spaces or appliances on a regular basis which are often overlooked by cleaning teams pressed for time. In the first 4 weeks, the visibility of these touchpoints not being cleaned changes cleaning routines for most clients. As they are highly accessible, these touchpoints are easy to clean and most clients use TouchPoint data in their first few weeks to identify which of these access touchpoints are being inadvertently overlooked in their cleaning routine.
Category C
Touchpoints for Vulnerable
(Weeks 4-8)
While used less frequently than door handles, touchpoints such as railings and handicapped door buttons are often used by more vulnerable individuals (elderly, children, etc.) This can cause these touchpoints to be overlooked when assessing high traffic surfaces that need to be regularly cleaned. From weeks 4 to 8 , we see clients identify these touchpoints with their teams after high traffic surfaces have been adequately cleaned.
Category D
Large Surface Areas
(Weeks 4-8)
The final category of touchpoints is hidden in plain sight, i.e. tabletops, countertops, etc. These surfaces represent large areas where germs and viruses can live for extended periods of time and come in contact with individuals hands, arms, phones, wallets, etc. Despite being highly visible and used frequently, this category of touchpoints is often overlooked because it’s taken for granted as a part of any room or open space. These surfaces are also incorrectly assumed as being clean because to the naked eye they may not appear dusty or stained.
THE PROCESS
SITE & SYSTEM SET UP
how touchpoint benefits your facility
BEHAVIOUR AUGMENTATION WITH HIGHER LEVELS OF ACCOUNTABILITY
A system generated audit sample drives peak operational performance for a safety aligned cleaning program. Simply put, it keeps teams guessing and creates operational behaviour to minimize risk and focus cleaning efforts on your most critical areas.
DATA DRIVEN RESULTS TO VALIDATE YOUR SITE SAFETY AND CLEANING STANDARDS
Establish performance metrics to target new levels of cleaning and safety standards. Put a score behind touchpoint cleaning results and use gamification strategies to attract top talent while improving operational performance.
TOUCHPOINT CLEANING AND SITE SAFETY ASSURANCE AT YOUR FINGERTIPS
Transparent historical and real time results with live images and reporting. Proof you have a safety aligned cleaning operation to mitigate risk with a higher level of compliance in case of losses due to outbreaks, fines and lawsuits.
INCREASE YOUR MARKET SHARE BY SEPARATING YOURSELF FROM THE COMPETITION
Enhance your brand identity and attract new customers with marketable validation that your facility is safe for all patrons.
Cleaning data with value
unlock cleaning data to make your facility safer and more efficient
to protect everyone.
